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To open a ticket click on Submit Ticket under the Support tab. Select the department that you want to send the ticket to. Select a server that your ticket is related to. You can then type your message and subject. You can also attach a file and select the priority level of your ticket if you …
Author Archives: admin
Unpaid Invoices
This section allows you to see your unpaid invoices, which can be viewed by clicking on the invoice number or clicking on “Pay Invoice” to view. Dashboard → Billing → Unpaid Unpaid Service Invoices Unpaid Account Credit Invoices Choose to Pay or Cancel Account Credit Invoice …
Reboot a Server
To Reboot a server 1. Click on the Server’s link that you want to reboot, and then click on the “Reboot” button. 2. Click “Confirm” button to proceed. 3. Or submit the ticket, You Can filled out your information to submit a ticket. The Reboot ticket example as shown in the following image. Your ticket will be sent to our support …
Cancellation services
If you decide you want to cancel services there is an option for that. 1. You can go to the Service TAB and choose the services you want to cancel it. 2. Click the blue button Billing TAB and next click on Active button …
Elite Reseller Plan
Click link “Subscribe Now” on reseller dashboard 一、在经销商的账户点击“订阅” Choose payment for this service then Accept terms and conditions and click “Submit”二、选择付款方式然后打勾“我已阅读条款和条件”而点击“提交” Enter my.krypt.com password三、填写 My.Krypt.com 的密码然后点击“确认” 4. Pay invoice for this service by your payment type that you choose 四、支付帐单
Cloud Backup
To view your list of Cloud Backup services under the Services tab click Cloud Backup to view a list of your active or suspended services. You can submit ticket on list page. Click on service’s link to view more details about that service.
Hosting
To view your list of Hosting services under the Services tab click Hosting to view a list of your active or suspended services. You can submit ticket on list page. Click on service’s link to view more details about that service.
How to Change the Main IP on Centos
Navigate to the network scripts directory. [root@AT16-693 ~]# cd /etc/sysconfig/network-scripts Locate the network interface file by typing ls In this example, the network interface file is call ifcfg-eth0 Edit that file using a text editor like nano or vi # nano ifcfg-eth0 Edit the IPADDR , NETMASK, and GATEWAY IPs to the correct IP that is …
Open Tickets
You can see a list of tickets that are not resolved yet by clicking Open Tickets under the Support tab. You can use the search box to find a specific ticket quickly. Click on either the Description link to see more details about the ticket. You can also click the blue manage icon and click Close Ticket …
PayPal Subscription Cancellation
1. login to your PayPal account → setting → payment → Manage automatic payment 2. Choose show active and choose the subscription you wish to cancel 3. once you choose the correct subscription than click to cancel. 4. PayPal subscription process completed.