Disable a server

To Disable the server 1. Go to the Dedicated Servers page and click on a server’s link if you want to disable. 2. Click on the “Disable” button, and then click “Confirm” button  to confirm your request. 3. Or in the Main menu go to Support tab and choose Submit Ticket page. In the Department & Service list, select a server from the drop-down menu …

Reboot a Server

To Reboot a server 1. Click on the Server’s link that you want to reboot, and then click on the “Reboot” button. 2. Click “Confirm” button to proceed.   3. Or submit the ticket, You Can filled out your information to submit a ticket. The Reboot ticket example as shown in the following image. Your ticket will be sent to our support …

Cloud Server

To view your list of Cloud servers under the Services tab click Cloud  to view a list of your active or suspended servers. You can submit ticket and on/off auto disabled bandwidth on list page. Click on server’s link to view more details about that server. The Server Details page has sever details about the server.  You can see the location of certain details …

Take Snapshot and Revert to Snapshot

Take Snapshot Take Snapshot is feature for keep your current server status at that time it’s work similar to backup process. You can use Take Snapshot by go to your cloud detail server page in box vCloud Action you will see button “Take Snapshot“ 创建快照 创建快照是一个用来保持您服务器现有工作状态的工具。 你可以在您云服务器的vCloud Action找到“Take Snapshot”按钮。 When you clicked “Take Snapshot” popup …

Reformat a server

To Reformat the server 1. Go to the Dedicated Servers page and click on a server’s link you want to reformat. Click on the “Reformat” button. 2. Check for the Operating System version and choose the one you want to be reformat.   Note: You can’t reformat the higher OS version than your purchased for example.If you had OS Windows Server 2003, you …