Selecting a Department to Submit a Ticket to

When you need to submit a ticket you can select a department to send it to.  

Choosing the right department can help expedite the process of fulfilling your request.  However, if you do not know what department to select, don’t be too concerned.  

The General department is for any miscellaneous support problems or requests.

Departments to choose from:

  • General – Miscellaneous support issues
  • Sales – If you have any special pricing requests or you need a quote
  • Billing – Anything that will affect your bill, payment method options, etc
  • Network – Get networking help
  • Reboots – Request to reboot your server
  • Reformats – Request to reformat your server
  • Partners – Partner with us



中文注释

选择工单提交的部门

当您提交工单时需要选择相应的部门。正确的部门选择可以帮助您快速地解决问题。当然,如果您不知道或者不确定时,可以选择提交到“General”部门。这个部门可以处理所有基本的问题。

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